Cancellation
We do not accept order cancellation but please contact us if you have any problems with your order.
Returns & Exchanges
Please contact us within 5 days of delivery and ship items back within 14 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Return
At Custom Glow Party, our goal is to ensure your absolute satisfaction with every purchase. If your purchase does not meet your satisfaction, you may request for a replacement or a refund to your original payment method for any incorrect, damaged or defective items received by contacting support@customglowparty.com within 5 DAYS of delivery.